Store Policies
Shipping Information
We attempt to ship orders out within 2 business days of ordering.
We ship via the U.S. Postal Service. For domestic services:
| Merchandise Cost (US $) | Shipping and Handling |
|---|---|
| Up to $7.50 | $2.95 |
| $7.50-$15.00 | $4.95 |
| $15.01-$30.00 | $6.95 |
| $30.01-$50.00 | $8.95 |
| $50.01-$75.00 | $10.95 |
| $75.01-$100.00 | $12.95 |
| $100.01-$200.00 | $14.95 |
| Over $200.00 | $15.95 |
Oversized packages will be assessed an additional $10.00.
International Shipping
The rates in the chart above do not cover the costs of international shipping, therefore I will need to bill you via PayPal for the difference between the amount added on at time of purchase and the actual amount. I won't know the actual amount until your ordered is packed.
All international packages will be sent International First Class or International Priority Mail via United States Postal Service.
Shipping Materials
We sometimes use reused packing materials and boxes for shipping. We do not purchase plastic packing items such as bubble wrap, packing peanuts, or air-filled bags; we do reuse these if they are sent to us in one of our purchased packages.
We have chosen to ship via U.S. Postal Service because of their commitment to green business practices; they have worked very closely with an environmental design firm (MBDC) to create shipping materials and processes that have a minimal environmental footprint. For more information on this collaboration, see http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/05-30-2007/0004598234&EDATE=
Return Policy
Please inspect your purchase upon receipt. If you are not happy with your purchase, please return it within fifteen days of receipt and we will refund the cost of merchandise. If there is a mistake on our part (shipping wrong item or quantity) we will also refund your shipping expenditures.
Cancellations
Please send an email to palomatextiles@gmail.com if you would like to cancel your order. We will cancel at any time before the order has been shipped.