Store Policies
Shipping Information
We attempt to ship orders out within 2 business days of ordering.
We ship via the U.S. Postal Service.
| Merchandise Cost (US $) | Shipping and Handling |
|---|---|
| Up to $7.50 | $2.95 |
| $7.50-$15.00 | $4.95 |
| $15.01-$30.00 | $6.95 |
| $30.01-$50.00 | $8.95 |
| $50.01-$75.00 | $10.95 |
| $75.01-$100.00 | $12.95 |
| $100.01-$200.00 | $14.95 |
| Over $200.00 | $15.95 |
Oversized packages will be assessed an additional $10.00.
International Shipping
All international packages will be sent International First Class or International Priority Mail via United States Postal Service. We will charge you the actual shipping charges plus a $5.00 per box handling fee.
Shipping Materials
We often use reused packing materials and boxes for shipping. Reused boxes may have another vendor's label on the outside. We do not purchase plastic packing items such as bubble wrap, packing peanuts, or air-filled bags; we do reuse these if they are sent to us in one of our purchased packages.
Return Policy
Please inspect your purchase upon receipt. If you are not happy with your purchase, please return it within fifteen days of receipt and we will refund the cost of merchandise. If there is a mistake on our part (shipping wrong item or quantity) we will also refund your shipping expenditures.
Cancellations
Please send an email to palomatextiles@gmail.com if you would like to cancel your order. We will cancel at any time before the order has been shipped.